Return Policy
We want you to love every Copperleaf purchase. If something isn’t right, we’re here to help.
Returns
We accept returns within 30 days of delivery. To be eligible, items must be:
-Unused and in their original condition
-In the original packaging
-Returned with proof of purchase
Damaged or Defective Items
If your item arrives damaged or defective, notify us within 48 hours of delivery. We will send a replacement or issue a refund at no cost to you. Please include photos so we can resolve the issue quickly.
Non‑Returnable Items
For hygiene and safety reasons, certain items may not be eligible for return once opened.
Refunds
Once your return is received and inspected, your refund will be processed to your original payment method. Refunds typically appear within 10 business days, please note depending on your bank it may take additional time to process your refund.
How to Start a Return
Email us at copperleaf@copperleafkitchen.com To request a return or exchange, contact our support team with:
-Your order number
-The item you want to return
-The reason for the return
We’ll reply with simple step‑by‑step instructions.